Differences between HASHWallet and Tangem

HASHWallet and Tangem are alike as they are both chip card wallets. However, HASHWallet, among others, offers these remarkable features that Tangem doesn't:

Multiseed – 1 card, Many Seed Phrases

By buying only one card, you can manage as many private keys as you want. This means you can import your Ledger, your Trezor, and any other seed phrases you have in less secure hardware wallets and manage all of them securely from the HASHWallet App.

You will also be able to create as many seedless wallets as you want.

-> A seedless wallet has a secret private key stored securely within the card's chip, and no one, not even you or us, will ever know it. It works on the principle: “If you want to hide a secret, you must also hide it from yourself.” Thus, what is unknown can hardly be stolen.

Recovery process

With Tangem, losing your cards means losing access to your funds, as there is no actual recovery system available. They only provide copies in advance, which you may misplace as easily as your main card.

However, HASHWallet offers a twice-awarded recovery process that allows you to request a backup card through your app when you really need it.

To clarify:

-> We do not have access to your keys nor store them anywhere

-> We do not recover your keys; it is only you who can initialize the recovery process

Shielded App

Our app is not only encrypted but also secured against bots and other threats to ensure that only you have access to it.

The HASHWallet app is also protected against fake apps. This means that if someone clones the app, it won’t work, so they won’t be able to transfer any funds.

-> No other hardware wallet has claimed these security measures on their application at the moment this FAQ was written.

You can learn more about the HASHWallet Security Framework here.

Free Shipping - Terms and Conditions:

Free Shipping

The free shipping offered does not include additional costs that may arise from customs procedures, import taxes, or any other fees applicable in the destination country. These charges are the sole responsibility of the customer.

Delivery Time and Order Tracking

Our estimated delivery time is between 10 and 15 days. Please note that this timeframe does not include any potential customs delays.

Use the tracking number provided to locate your package. Please note that tracking updates may be delayed, especially during the transit period from Spain to the destination country. Therefore, we kindly ask for your patience.

Shipping Destinations

We ship to the following countries: Afghanistan, Albania, Germany, Angola, Anguilla, Antigua and Barbuda, Netherlands Antilles, Saudi Arabia, Algeria, Argentina, Armenia, Aruba, Ascension, Australia, Austria, Azerbaijan, Azores, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Belarus, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Bhutan, Cape Verde, Cayman Islands, Cambodia, Cameroon, Canada, Central African Republic, Chad, Czech Republic, Chile, China, Cyprus, Cocos (Keeling) Islands, Colombia, Comoros, Republic of Congo, Democratic Republic of Congo, Cook Islands, North Korea, South Korea, Ivory Coast, Costa Rica, Croatia, Cuba, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, United Arab Emirates, Eritrea, Slovakia, Slovenia, Spain, United States, Estonia, Ethiopia, Faroe Islands, Fiji Islands, Philippines, Finland, France, Gabon, Gambia, Georgia, South Georgia and the South Sandwich Islands, Ghana, Gibraltar, Grenada, Greece, Greenland, Guadeloupe, Guam, Guatemala, French Guiana, Guernsey, Guinea, Guinea-Bissau, Equatorial Guinea, Guyana, Haiti, Honduras, Hong Kong, Hungary, India, Indonesia, Iraq, Iran, Ireland, Iceland, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kyrgyzstan, Kiribati, Kosovo, Laos, Lesotho, Latvia, Lebanon, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, North Macedonia, Madagascar, Madeira, Malaysia, Malawi, Maldives, Mali, Malta, Falkland Islands, Isle of Man, Northern Mariana Islands, Morocco, Marshall Islands, Martinique, Mauritius, Mauritania, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Mozambique, Myanmar, Namibia, Nauru, Nepal, Nicaragua, Nigeria, Niue, Norfolk Island, Norway, New Caledonia, New Zealand, Oman, Netherlands, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn Islands, French Polynesia, Poland, Portugal, Puerto Rico, Qatar, United Kingdom, Réunion, Rwanda, Romania, Russia, Saint Kitts and Nevis, Solomon Islands, Samoa, American Samoa, San Marino, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Saint Helena, Saint Lucia, Sao Tome and Principe, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Syria, Somalia, Sri Lanka, South Africa, Sudan, Sweden, Switzerland, Suriname, Eswatini, Thailand, Taiwan, Tanzania, Tajikistan, French Southern Territories, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tristan da Cunha, Tunisia, Turks and Caicos Islands, Turkmenistan, Turkey, Tuvalu, Ukraine, Uganda, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, British Virgin Islands, U.S. Virgin Islands, Wallis and Futuna, Yemen, Zambia, Zimbabwe.

If you would like us to ship to a country not listed above, please contact us.

Cancellation and Return Policy

  • Cancellation: Orders can be canceled as long as they have not yet been dispatched from our warehouse.
  • Returns: Orders can be returned within 15 days of receipt. The return shipping costs will not be covered by HASHWallet.

Where do you store our backups?

Your security is our top priority. That's why one component of your backup is stored offline in Hardware Security Modules (HSMs) during the card's manufacturing. Meanwhile, you control the other component through the App, in the Backup Center, a Zero-Knowledge, open-source server based on the Vault service from HashiCorp.

While both components are vital for the recovery process, neither contains the Private Key, ensuring top-level security.

Who has access to the backups?

Only the user has access to their Zero-Knowledge Vault and can initiate the recovery process by requesting a new card. This requires access to their email and mobile phone. The keys are always generated on the secure element of the card and cannot be extracted in any way. Your keys are completely private and solely yours. Even if eSignus is potentially requested by a government or law enforcement to do so, we at eSignus can not recover anything.

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